Galilee Medical Center places an emphasis on emotional well-being of Syrian patients
Given the enormous death toll of the ongoing war in Syria, it is easy to overlook—or fail to attribute importance to—the psychological well-being of those who have endured. But the severe trauma faced by so many Syrians has left an entire generation with intangible scars. It is an issue that, somewhat counter-intuitively, Syria’s arch-enemy, Israel, is addressing.
The Galilee Medical Center in northern Israel has treated more than 2,300 Syrians over the past five years, forty percent of whom were women and children; this, as part of the Israeli army’s Operation Good Neighbor, which grants wounded Syrians access to Israeli health facilities. While patients are generally in need of physical care due to injuries sustained in fighting, the center still places an emphasis on their emotional condition.
Hana Solomon, Director of the Social Work Department at the Galilee Medical Center explained to The Media Line that the hospital “absorbs the bulk of injured Syrians, whereas other Israeli medical institutions such as Ziv, Rambam and Poriya accept smaller amounts.”
Solomon stated that while most of the Syrians at the center have “never had the serious problem of classic post-traumatic stress disorder (PTSD), there have been those experiencing suicidal tendencies and acute stress reactions. We have had children with depression who were seen by our psychiatrists.”
Solomon explained that “the acute stress reactions are normal responses to trauma, and include anxiety, difficulty sleeping and flashbacks. With counseling, this usually passes within a month. If it doesn’t, it is usually considered PTSD.
“I am not saying that there haven’t been cases of PTSD,” she continued, “but the Syrians are preoccupied with their basic existence, so maybe they don’t have the time and privilege to deal with their mental health. It is like Maslow’s pyramid: if you don’t have your basic needs, you cannot care for the higher-order ones.”
In any event, the center offers a range of options, including trauma briefings, group discussions and art therapy. There are three Arabic-speaking social workers who are assigned to the Syrian patients, above and beyond their normal responsibilities.
Another initiative to alleviate the emotional strain of Syrians was devised by the center in conjunction with the Red Cross. As many of the patients arrive at the hospital unconscious, they experience immediate stress upon waking because they are unaware of the whereabouts and status of their family members. To combat these effects, the center has developed a mechanism to transmit messages and photographs between the patients and their relatives.
“It could be very traumatic on the Syrians’ initial encounter with the center, when they discover they are in Israel—enemy territory,” Solomon added.
Professor Danny Brom, Founding Director of METIV: The Israel Center for the Treatment of Psychotrauma at Herzog Hospital, told The Media Line that “for Syrian civilians, there is lots of destruction all around, which breaks through the defenses of a lot of people. They get into survival mode and it’s hard to get out. In such a case both adults and children are at risk for developing PTSD.”
Prof. Brom noted that “when there is such a massive exposure to death and injury, you will never have enough forces to treat them individually, so psychotherapy is almost irrelevant. You really have to think of community-wide programs, more resilient school programs in order to help children.”
Accordingly, The UN Refugee Agency (UNHCR) provides broad assistance to Syrian refugees. Rula Amin, Senior Communication Advisor for The Middle East and North Africa Bureau at the UNHCR, revealed to The Media Line that “mental health remains a serious problem in refugee communities. The scale of the refugee crisis together with insufficient resources makes it necessary to rethink how we provide mental health and psycho-social support to refugees, especially in low and middle-income countries.”
“UNHCR seeks to develop and implement new approaches to treat mental health problems more effectively by training non-specialized health workers in providing brief psychological therapies and integrating mental health components in general health services in refugee settings,” she said.
Some of these practices are already being implemented at the Galilee Medical Center, which, unlike Jordan, for example, does not charge Syrian patients for treatment. “We get donations for special equipment like wheelchairs and for medicine,” Solomon elaborated, “and the patients also take some donations for their friends at home.
“It is catastrophic what is happening and everyone is silent,” she concluded. “In our small corner up north we do what we can to help.”
(Daniella P. Cohen is a Student Intern in The Media Line’s Press and Policy Student Program)